Altice Mobile
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Altice Mobile Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altice Mobile has 1.6 star rating based on 58 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Altice Mobile to a friend or colleague.
- Rating Distribution
Pros: You will never be able to contact anyone, Cheap, Cheap price.
Cons: No customer service, No way to contact, Corrupt business practices.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altice Mobile has 1.6 star rating based on 58 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Altice Mobile to a friend or colleague.
- Rating Distribution
Pros: You will never be able to contact anyone, Cheap, Cheap price.
Cons: No customer service, No way to contact, Corrupt business practices.Recent recommendations regarding this business are as follows: "Don’t waste your time or money on this company. Their customer service sucked and did nothing to help with my problem", "No, I don't know", "Don’t join Optimum Mobile", "Don’t bother they are scam artists", "Don't go to the trouble with them, it's not worth it.".
Most users ask Altice Mobile for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Altice Mobile Reviews
"Cell phone"
I was offered a comparable plan from xfinity (combining internet and cell). However, they lied! My cell plan was not the same. I asked if I could get out of...
"I lost my phone and received no help"
Altice said they couldnt do anythbig to help me. Whats the point of having customer service if they are not going to help people? User's recommendation: Don’t...
Need a technician out to install internet
Preferred solution: Internet hooked up as fast as possible before I go back off to work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Phone sim card you sent is not working
Preferred solution: Service to receive and make calls.
Cell phone
- Honest
- Helpful and as described
- Unable to return to original plan
Preferred solution: Return to Altice, to original $30 a month. unlimited cell phone plan.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nacogdoches, Texas
Replace my iphone
You dropped it. It is damaged.
It was crummy junk to begin with. Surprise.
Trenton, New Jersey
I lost my phone and received no help
User's recommendation: Don’t waste your time or money on this company. Their customer service sucked and did nothing to help with my problem
Stamford, Connecticut
No phone service
User's recommendation: No, I don't know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Bronx, New York
*** poor WiFi connection throughout the Hamptons. Can never get a real person for support on my phone. I keep telling everyone I know what a bad, bad service and support optimum mobile is.
See above. At home, every time I have no WiFi connection then I have to go to my setting and put the stupid Altec WiFi back connected.
I do this at least 10 times a day. This never happened till a month ago.
Fix your goddam towers. Ive been told for the past 2 months that they are going off their old towers and putting up a new one. I want another month credit of $38* for your poor service, my aggravation and loss is f money while DoorDashing.
Many times, I am unable to confirm my delivery do to no WiFi and I have to travel back many miles (1 to 7) to be reconnected to your damn WiFi.
Last month I was switching to Verizon Mobile Phone but at the last minute they wouldnt allow me till I paid off my iPhone 12s $350+ bill. Im so fed up with your company and lack of service
User's recommendation: Don’t join Optimum Mobile
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Being billed for a phone I never had
- Everything is wrong
Preferred solution: Let the company propose a solution
User's recommendation: Don’t bother they are scam artists
New York, New York
No APN specified on device, my samsung galaxy A13 cell phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Billed too much
- Incompetent customer service
Preferred solution: Full refund
User's recommendation: Don't go to the trouble with them, it's not worth it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenville, North Carolina
Need an extension
Preferred solution: Extension on my bill
Kinston, North Carolina
Never had service charged 4 times
This company talked me into a bundle with Suddenlink and I never did get service and I tried to get out of it with them and they put me through *** and I could not get anybody to help me they kept putting me off into this line that charges you money without even explaining it to you they just send you away and youre gone! So then I tried to get out and cancel and they wouldnt help me do it, and then I couldnt get my pin number to get a new portal to the new carrier and they kept charging me $20 for this $20 for that $64 twice,In four days apart from each other.
I finally got somebody that told me that they would take away the charges but it never happened and its been three weeks to a month. Something is not right with this company! They do not care about you whatsoever! They send you away to this pay Line for help!
It is a racket! I am going to report them to my bank now.
- Careless
- No customer service
- Headache your credit profile and your sanity
Preferred solution: Full refund
User's recommendation: Run
Jersey City, New Jersey
I don't have this phone Company why do I have to pay a bill
Point Pleasant, West Virginia
Data for my cell phone
Preferred solution: data
New York, New York
Money payment collection
Preferred solution: None payment collection above $99.37
Philadelphia, Pennsylvania
I need my money back cause l don’t have the minits
- Impossible to cancel
- Everything is wrong
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use this company
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“If you can avoid using this service for services I would they overcharge their services are never on...“
Cablevision
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Altice
“Im still having an issue, Ive been completely unable to contact anyone in the company whatsoever. Its as...“
Companies Similar to Altice Mobile
ATT
“FIRST, I FEEL THE BIGGER THE CORPORATIONS THE POORER THEIR PRODUCT, IN THIS CASE WIRELESS AND CUSTOMER...“
Verizon Wireless
“Hello,i will be as brief as possible. The situation, I was going to wallmart for some things and these...“
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“I am currently using a warranty replacement phone i received from verizon because I had multiple issues...“
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And you have done nothing but call, call, call. You will never get anywhere that way.